Frequently Asked Questions

We are a small, professional, efficient document scanning company that value everyone of our clients.  We pride ourselves with providing outstanding, professional, secure services.  You will have a single point of contact through out the process and a telephone number that will be answered by someone knowledgeable. No call centres!

We can come to site and work this out for you.  We have done thousands of estimates so have lots of experience.  If you wanted to work out a guide yourself, typically a full Lever Arch file will contain about 500 scans.  A typical B2 Archive Box would contain about 2500 scans. We also need to know the number of documents (a document usually contains a number of pages/scans), which is also the number of indexes that we need to create.

Yes, absolutely!  A personal service is absolutely vital for all of our projects and we pride ourselves on this. You will have a dedicated project manager from the first meeting all the way through to delivery.  This is usually Michael Bailey our Managing Director and will always be on the end of a telephone or email.

Yes!  We can do samples, pilots, proof of concepts.  These are usually free of charge.  This will demonstrate the quality you can expect and the service levels.  The samples will be treated exactly the same as a live Job and will follow all of our standard information security and encryption processes.

Confidentiality and discretion is absolutely essential for the services that we offer and we take this extremely seriously.  We believe that promoting our clients on our website is not appropriate for that reason.  We can, however, make specific introductions of prospective clients to existing and past clients so long as both parties consent.  We have some fantastic brands that we have worked with who would be pleased to discuss their experiences with you.